Origin Support
Schedule a support call with one of our team members, anytime.
Origin Enhanced User Guide
Optimizing for RESET User Guide
Matter
A digital material library curated by you, for you.
RESET Scores available on all products with an upgraded account.
Support Videos
Learn how to optimally display listings
Create Materials
For manufacturers not using Origin Import API, learn how to quickly create materials using the Origin UI.
RESET Circularity - Features
Improve your RESET score by including relevant feature data.
RESET Circularity - Declarations
Learn how to create declarations on recycled content and biodegradability in order to improve your RESET score.
Connected Data
Origin connects to the following Reporting Bodies and Technology Partners
Allergy & Asthma Friendly
Integrated August 2020
The Asthma and Allergy Foundation of America joined with Allergy Standards Limited to create the asthma & allergy friendly® Certification Program. This program helps people make informed purchases for a healthier home. If products pass these tests, they earn the CERTIFIED asthma & allergy friendly®mark.
Carpet and Rug Institute
Updated weekly
At CRI, our purpose is to educate consumers, commercial stakeholders and the industry about carpet and rugs. From health benefits and environmental efforts to trends and advice, we are here to inform our members and their customers. CRI initiatives help protect air quality, carpet's lifespan and lead to smarter buying decisions on cleaners and equipment.
Cradle to Cradle Certified
Updated daily
The Cradle to Cradle Products Innovation Institute, a non-profit organization, administers the Cradle to Cradle Certified™ Product Standard, which was gifted to the Institute by its Founders, William McDonough and Dr. Michael Braungart, in 2010.
ClearChem
Content pushed directly by Berkeley Analytical
Berkeley Analytical developed and operates the ClearChem™ program for its customers free of charge. ClearChem facilitates the creation of ISO 14021 compliant self-declared environmental product claims for interior building products that meet all of the requirements of USGBC’s LEED v4 Low-Emitting Material credit. ClearChem declarations are supported by a freely available, comprehensive standard that emphasizes transparency by requiring all product claims to be supported by testing.
EC3 Carbon Data
Integrated December 2020
The Embodied Carbon in Construction Calculator (EC3) tool is a free tool that allows benchmarking, assessment and reductions in embodied carbon per material category, focused on the upfront (stage A1-A3) supply chain emissions of construction materials. The EC3 tools was incubated at the Carbon Leadership Forum with input from nearly 50 industry partners.
Energy Star
Integrated February 2017
ENERGY STAR® is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and businesses rely on to make well-informed decisions. Thousands of industrial, commercial, utility, state, and local organizations—including more than 40 percent of the Fortune 500®—rely on their partnership with the U.S. Environmental Protection Agency (EPA) to deliver cost-saving energy efficiency solutions.
Global GreenTag
Content maintained directly by Global GreenTag
Global GreenTag International Pty Ltd operates the Global GreenTag certification program, an internationally recognized, multi-award winning Type 1 (Third Party) Ecolabelling, Product Certification, Environmental Product Declaration (EPD) and Product health Declaration (PhD) program operator based in Australia, but with offices and representation also in South Africa (Africa), Mainland China, Hong Kong, Taiwan and Malaysia. Global GreenTag is one of the Australian built environment sector’s Top 100 Most Trusted Brands and the only green building sector Certification Mark approved by the Australian Government regulator the ACCC.
The Global GreenTag Certification program, is internationally recognized, with formal recognition in WELL™, BREEAM International, Green Star®, LOTUS®, MyHIJAU and GreenMark International and compliant with credit requirements in LEED® (PhDs and EPDs), and BREEAM® (EPDs).
GreenCircle Certified
Content maintained directly by GreenCircle Certified
GreenCircle Certified, LLC was established to ensure specificity in third-party certification after encountering many unsubstantiated claims in the marketplace. Since 2009, GreenCircle has offered forward-thinking companies a competitive advantage by providing specific, third-party certification of environmental claims. GreenCircle's rigorous evaluation process provides independent verification that claims of sustainable aspects of products and operations are valid. Manufacturers, suppliers, regulators, occupants, and consumers can be assured that products labeled with the GreenCircle Certified mark have been thoroughly assessed and their claims verified to applicable standards.
HPD Collaborative
Updated daily
The HPD Collaborative has developed and maintains the Health Product Declaration Open Standard. Today the HPD Open Standard, a voluntary, stakeholder consensus standard, has become established as the leading industry standard for reporting building product content and associated health information. It is incorporated as a reporting tool in many leading certification programs, such as LEED v4 and WELL, and is also the foundation for industry harmonization efforts to establish a single method that can simplify reporting – and also improve the accuracy, consistency and reliability – of information about building products and health.
International Living Future Institute
Updated daily
The International Living Future Institute (ILFI) is a nonprofit working to build an ecologically-minded, restorative world for all people. Using principles of social and environmental justice, ILFI seeks to counter climate change by pushing for an urban environment free of fossil fuels. ILFI runs the Living Building Challenge, which is the world’s most rigorous green building standard, not to mention several other programs: the Living Product Challenge, the Living Community Challenge, and the Reveal, Declare and Just labels. These programs develop a green framework for living in a 21st-century world.
Intertek
Content maintained directly by Intertek
For more than 130 years, companies around the world have depended on Intertek to help ensure the quality and safety of their products, processes and systems. Intertek is a Total Quality Assurance provider to industries worldwide. Through our global network of state-of-the-art facilities and industry-leading technical expertise we provide innovative and bespoke Assurance, Testing, Inspection and Certification services to customers. We provide a systemic approach to supporting our customers’ Quality Assurance efforts in each of the areas of their operations including R&D, raw materials sourcing, components suppliers, manufacturing, transportation, distribution and retail channels, and consumer management.
MAS Certified Green
Content maintained directly by MAS Certified Green
The MAS Certified Green® program integrates the rigorous product testing requirements of the CDPH Standard Method V1.1, the BIFMAM7.1 Test Method and Formaldehyde emission testing requirements of the Cal EPA – ARB with the conservative chemical emission limits referenced by the USGBC LEED, CHPS and CARB organizations. There simply is not a more conservative or rigorous IAQ - product testing program available. The MAS Certified Green® program is ISO/TEC 17025 and 17065 compliant and recognized by LEED, CDPH,BIFMA and CHPS.
Matter
Technology Partner - data shared on-demand
Matter is a robust Material Management software that helps AEC and Owners (AECO) increase building material sourcing intelligence and streamline material management efforts. Matter redefines how building material knowledge is tracked, from design through operations, enabling AECO to become more intelligent with every project. Matter helps project teams save time and avoid the repetition of costly mistakes. Most importantly, Matter helps organize and increase AECO’s most valuable assets: knowledge and expertise. Origin provides on-demand updates to Matter.
Content maintained directly by NSF
NSF International certifies products, services and management systems for the building materials and interior products industries to standards for quality, safety, performance, efficiency and sustainability. We can also verify your product performance or environmental claims such as recycled content, energy efficiency and water conservation to name a few. Independent third-party certification and validation from NSF reinforces your product or services claims, verifies management systems performance and provides market credibility.
SCS Global Services
Updated weekly
SCS Global Services is a trusted leader in third-party environmental, sustainability and food quality certification, auditing, testing and standards development. SCS Global Services partners with companies, government agencies, and stakeholders worldwide to identify and drive practices, policies and processes that advance the goals of sustainable development and give innovators a competitive advantage.
Shenzhen IBR
Integrated December 2020
Shenzhen Institute of Building Research Co., Ltd (IBR) commits to the research on development law of urban ecological livability, conducts scientific analysis of special planning and layout, innovates 1.5-Tier Development Mode, rapidly develops by leaps and bounds, and shapes up a well-established urban green development and innovation service system.
Toxnot
Content pushed directly by Toxnot
Toxnot advances chemical transparency in the global supply chain, so you can design and sell better products. We love collaborating with our customers to help drive innovation. We are always seeking input for new features to make our offerings as complete as necessary to drive greener chemistry forward.
Toxnot helps manufacturers and suppliers reduce costs and risks by streamlining safer product design and development. Toxnot is the first transparency software that is fully accessible to all business users regardless of company size, and is the only source for free access to GreenScreen List Translator scores. Toxnot believes third party hazard data helps promote transparency.
TÜV Rheinland
Updated daily
In its role as an independent, neutral third party, TÜV Rheinland tests, monitors, develops, promotes and certifies products, equipment, processes and management systems as well as services on the basis of statutory specifications and other relevant performance benchmarks and standards. In addition, it qualifies experts and provides training to people for numerous companies and industrial sectors and areas of life. In specific countries, the group also performs tasks to reduce the burden on the state, for example, in the technical testing of motor vehicles and industrial plants as well as checking driving license tests.
Vertima
Content maintained directly by Vertima
Recognized for their leading-edge expertise in green building and LEED® certification, Josée Lupien, LEED Fellow, BD+C & ID+C, President, and Jean DesRosiers, LEED AP BD+C, Vice-President, have brought together a team of experts with in-depth knowledge of environmental analyses of construction materials, as well as extensive experience in the implementation of green building projects.
With more than 30 years of experience in the manufacturing industry and having worked with numerous architects, engineers and building contractors, Ms. Lupien and Mr. DesRosiers decided to invest in the green building sector by establishing Vertima in 2008. Today, thanks to its team of experienced and specialized professionals, Vertima actively supports manufacturers and stakeholders involved in green building and sustainable construction projects and, more specifically, LEED® certification.
WaterSense
Integrated February 2017
WaterSense labeled products are backed by independent, third–party certification and meet EPA’s specifications for water efficiency and performance. When you use these water–saving products in your home or business, you can expect exceptional performance, savings on your water bills, and assurance that you are saving water for future generations.
Origin Enhanced Accounts
Get a snapshot of your RESET Score and an overview of how to increase your brand exposure with an upgraded account.
Origin Analytics
Get a snapshot overview of the statistics, brand and market analytics provided in the Origin Enhanced analytics package.
Supported Programs
Certifications, Declarations and Test Reports
Origin supports Certification, Declaration and Test Report programs to provide users with powerful search tools. Logos, standards and attributes that are related to each program are supported to optimize data availability and visibility.
When creating Certifications, Declarations and/or Test Reports, it is recommended to select officially supported programs to optimize their search-ability. The following Programs are currently supported:
FAQ
Get answers to your questions
DATA SOURCE
Where does material information found on Origin come from?
Material information comes from two primary sources: Manufacturers and integrations with Reporting Bodies. Manufacturers can provide product information by using Origin’s paid-for API services, spreadsheet import tools or by directly using the Origin application. Reporting Bodies provide product audits and certification data using Origin’s API or data integration services.
Certification data and audits, provided by Reporting Bodies, can be linked to related Manufacturer materials. However, Manufacturers cannot edit information provided by Reporting Bodies.
Enable the "Data Source" filter when searching to see where information comes from. Data from Reporting Bodies is denoted with a circled "R". Data from Manufacturers is denoted with a circled "M". Data which is deduced by Origin intel is denoted with a circled "O".
What does “Data Source” mean?
“Data Source” refers to the organization who provides a particular data point. Origin integrates with several Reporting Bodies to connect directly to certifications, declarations and test reports. Thru these integrations, Manufacturers can connect their materials to content provided by various Reporting Bodies. Manufacturers cannot edit content which is provided by a 3rd party Data Source. Manufacturers also have the option to create their own content. In these cases, the “Data Source” will be listed as the Manufacturer.
DATA ACCURACY
How do I know if material information is verified?
The Origin Material Hub integrates with Reporting Bodies and Manufacturers to provide AEC users with material and certification data directly from its source. Manufacturers cannot edit data which is provided by Reporting Bodies - Manufacturers can only connect or disconnect reporting body data to their materials. When Reporting Body source data is updated, these updates appear in all materials that the updated certification or declaration is connected to. This provides great data management efficiencies for manufacturers, while ensuring data accuracy.
Manufacturers cannot attach green building credits to their materials - Origin's green building search filters are powered by the data which is provided, or by neutral 3rd-Party validation.
Manufacturers are encouraged to connect their materials to integrated Reporting Body information. Materials with connected certifications are prioritized in Origin's search results.
What Reporting Bodies and Standards does Origin support?
Origin integrates with the following Reporting Bodies.
Origin supports the following standards and programs.
New partnerships and integrations are regularly developed, check back often for updates. We’d love to hear from you - let us know which certifications or industry initiatives you’d like to see on Origin. Contact us support@origin.build
How often is information on Origin updated?
Manufacturers are not required to provide scheduled information updates. Manufacturers can update their material information at any time; changes are immediately displayed on Origin. Material information that is provided to Origin through API services also remains up-to-date as updates are received. At the bottom of each Material page, you will see the "Last Updated" date listed.
Why can’t Manufacturers pay to advertise their materials on Origin?
We believe strongly in protecting the quality of materials data that is found on Origin. We do not allow Manufacturers to advertise their products on Origin to maintain the integrity and trustworthiness of all material information. In addition, Manufacturers are not permitted to pay to increase their search ranking. Our search algorithm is primarily determined by information completeness - materials with the most relevant data, appear first in search results.
USING ORIGIN
How can data be managed using the Origin Material Hub?
There are five ways to manage data use the Origin Material Hub.
Can Manufacturers use Origin for free?
Yes! Manufacturer account set-up is free on Origin. Manufacturers can connect to Origin's paid-for Import API services or add material portfolios directly on Origin for free. Manufacturers can also connect to integrated certifications for free.
Can AEC search Origin for material information for free?
Yes! Material information is freely searchable on Origin.
We believe strongly in providing free access to material information to encourage increased Manufacturer engagement and information disclosure.
What optional services can Manufacturers pay for?
Premium Account Licenses - Available to provide Manufacturers with advanced content management (CMS) tools, market communication features and data exchange tools. Manufacturers may also opt-in for custom services: advanced training, support and feature configurations.
Origin Analytics Packages - Provide intel specific to the growth and trends of the material transparency movement, aggregate user search habits, CSI division-specific details and geographical comparisons. Origin Analytics Packages help Manufacturers optimize their exposure on Origin and Origin connected Libraries and guide sustainability efforts.
Is personal information included in Origin Analytics?
No! Origin does not, and will never sell analytics or intel regarding individual users. Personal information will never be shared without a user's prior consent, in accordance with our Privacy Policy.
Does Origin provide free Analytics?
Free Analytics are provided periodically on Origin, in newsletters, and at industry events. Subscribe to our Newsletter to receive Free Analytics
How is the order of search results determined?
Origin’s search algorithm considers the information completeness of materials. Materials with the most relevant and complete data, appear first in search results. Suppliers cannot pay to boost the search ranking of their materials.
How can I refine my searches?
You can start your search by typing keywords into the header search bar, or by selecting filters from the left sidebar. To refine your search, select filters from the left sidebar. Each selected filter will refine both the product search results and the available search filters. Search filters that will not return content are not displayed. As you narrow your search, fewer search filters will be available.
Who owns the data on Origin?
Users create data. Data belongs to the Company of its creator. No other User or Company can manipulate data without the consent of the data creator. Please refer to our Terms and Conditions for more details. At their sole discretion, data creators can publish or un-publish their content.
What Browsers does Origin Support?
Origin is optimized to work using the following browser configurations:
Note that Microsoft suspended its support of all versions of Internet Explorer (IE) on January 12, 2016. Origin is no longer optimized to work using IE.
In what geographies is Origin available?
Origin is available worldwide, anywhere with an internet connection. Our data collection efforts are primarily focussed on the North American and Chinese markets.
What languages does Origin support?
The Origin platform is currently available in English, Chinese, French and German. Platform titles, prompts and tools are available in these languages. Material and Certification content is available in the language/s that are submitted by those who create data.
How can I contact the Origin Support Team?
At the bottom right hand of your browser you will see a black tab. On it, you will see the words, “Click here for help”. To contact Origin’s Support Team, click the tab. A pop-up form will appear. Within the form, add the subject of your question and a message describing the problem you’re experiencing. Click the “Submit” button at the bottom right of the form. Your message will be sent to the Origin Support Team and you should receive an automatic email confirming they’ve received your note. We’ll be in touch as quickly as possible.
mindful MATERIALS
What was the historical relationship between mindful MATERIALS & Origin?
In 2017 a group of individuals called "mindful MATERIALS" partnered with GIGA to move its Google spreadsheets to a cloud database, creating a more efficient way for manufacturers to share product information and for AEC users to access it. Origin has transformed the way AEC professionals identify and search for products across brands, product categories, and certifications. It also has allowed for direct integration with multiple Reporting Bodies.
The mindful MATERIALS Library was a custom portal powered by GIGA technology, and supported materially by GIGA employees.
Terms and Conditions
Our Mission.
Our mission is to enable regenerative, high-performance buildings by providing access to unbiased, comprehensive and accurate material information. Origin provides the construction industry with an ecosystem that enables information exchange between Manufacturers and Reporting Bodies (Data Owners) and A+D, consultants and specifiers (Data Users). Built as a connected data hub, Origin collects material information directly from Data Owners, normalizes it, and makes it available to Data Users, and also to 3rd party tools and services. By connecting directly to data sources, Origin receives updates from the data source helping to reduce data management while keeping data current. As Origin connects to each data source, we move one step closer to eliminating ‘dead’, out-of-date data. By connecting to data sources, Origin also significantly reduces data maintenance costs enabling all Users to benefit from free usage of all basic features.
Origin is built to connect Data Owners, Data Users, and 3rd Party platforms and tools. Origin provides API Services to enable data flow between Data Exchange Partners. Usage of data from Origin is defined below and includes limits. These limits are not meant to restrict competition and have been created both for technical reasons and to create a level playing field. Our API Services are further described below. This document establishes the Guiding Principles, upon which Origin is built, and the Terms & Conditions for use of Origin’s services.
A Connected Solution.
Origin was built from need: good material information is hard to find. Construction industry data sources are generally fragmented and inconsistent. Material information requirements vary per project type, building code, green building standard, and personal preference. The diversity of requirements exponentially multiplies the number of requests which Manufacturers and Reporting Bodies receive, where they provide their information, and how it is provided. It is difficult (and unrealistic) for Manufacturers and Reporting Bodies to respond to all industry requests and continually send updates to those who request information. Origin enables the diversity of these requests to be answered without fragmenting material information. Data Owners can use Origin directly or connect their preferred data management platforms to Origin. Once a Data Owner’s data is on Origin, it can be shared with any connected Data Exchange Partners, at the Data Owner’s sole discretion. This process and overall ecosystem helps streamline Data Owners’ content management efforts while ensuring material information remains relevant for Data Exchange Partners.
Facts are Free.
As a core principle, facts are free on Origin. Manufacturers and Reporting Bodies are not charged to add or connect their product data to Origin. Similarly, Origin users and Data Exchange Partners are not charged to search and view this data. Facts are provided for free to remove bias and to ensure the entire industry can participate. Origin will provide Data Owners with aggregate usage statistics and analytics to ensure that material information continues to flow. By removing paywalls and providing aggregate feedback, we are incrementally building collective demand for living data.
Origin makes money from optional subscriptions to premium analytics packages, premium features and API Services which exceed the free limits defined below. These optional fee-based services are not covered in the below Terms and Conditions. Importantly, these optional packages do not impact access to data and facts - facts will always be free on Origin.
GUIDING PRINCIPLES
Origin’s development and evolution are continually guided by the following principles:
DEFINITIONS
API Services enable data exchange between Origin and Data User applications. Both Import and Export API Services are available to Data Exchange Partners. Access to Our API Services is provided at Our sole discretion. Data Exchange Partners can exchange data with Origin using any of the following ways:
Connected Data related import/export services
Connected Data related API services provide synchronous, on-demand data exchange allowing Data Exchange Partners to import/export a single aggregated Entity per API call. Connected Data related API Services also provide Data Exchange Partners with access to search related services and search results.
Disconnected Data related import/export services
Disconnected Data related API Services provide asynchronous data exchange. Disconnected Data related API Services allow Data Exchange Partners to import/export multiple aggregated Entities per API call.
Building Standard Software refers to software applications which support building codes and green building programs. Examples include, but are not limited to, LEED Online and the WELL Workstation.
Company refers to an organization which has registered to use Origin. Each Company may have one to multiple registered users. Only credentialed registered users can access a Company account.
Connected Data refers to data which is exchanged on demand (synchronously) between Data Exchange Partners and Origin and can be accessed in any of the following ways:
Data Owners may track the aggregate usage of their Connected Data.
Data Exchange Partners refers collectively to Companies that use Our API Services to exchange data on Origin. This includes Data Owners and Data Users.
Data Owners refers to Manufacturer and Reporting Body Companies which create their data in Origin, and Data Exchange Partners who use Our Import API Services to connect their data to Origin.
Data Users refers to Reporting Body Companies, 3rd Party Companies and Data Exchange Partners which consume Our Export API Services.
Disconnected Data refers to Public Data which is downloaded by Data Users. Disconnected Data is shared asynchronously and requires periodic updates to remain current. Disconnected Data is downloaded by Data User applications in bulk and can be used, reused, reformatted or redistributed at the sole discretion of the Data User. Data Owners cannot track the usage of their Disconnected Data once it has been downloaded by a Data User application.
Entity refers to a unit of data added by Data Owners that can be classified/organized and has defined relationships to other Entities. The following Entities can be made available to be shared with Data Users at the sole discretion of Data Owners: a material, a certification, or a document. Each Entity can include a set of information. Material Entities refer to texts, images, files, certification details, sustainability and performance attributes, SKUs, tags, contacts, and other structured data. An Entity is represented by a name and an ID.
Integration Partners refers to Companies and/or Users which use Origin API Services.
Manufacturer refers to Companies which produce, sell and/or distribute building materials.
Private Data refers to any content which has been not been published by Data Owners.
Procurement Tools refer to software applications that facilitate the specification and/or purchase of building materials and/or products and related services.
Public Data refers to any content which has been published by Data Owners.
Reporting Body refers to Companies which review, audit and/or certify materials, material components and/or material attributes.
Self-Serve refers to services provided by Origin which are intended for use without the direct support of Origin directors, staff or consultants.
TERMS & CONDITIONS FOR USE OF ORIGIN’S STANDARD SERVICES
Origin is a cloud-based application for the construction industry. Origin can be used by the general public, or by Registered Users. This document sets forth the general principles upon which we make available Origin Services to Public and Registered Users. We reserve the right to amend this document from time to time, at our discretion, without notice.
Products and Services provided under the name “GIGA”, “GIGABASE” or “Origin” are provided by GIGABASE Inc., a company incorporated under the applicable laws of Canada and its provinces (all references herein to “We”, “Origin”, "RESET", "RESET Cloud", "RESET Build", “GIGA” or “GIGABASE” shall mean GIGABASE Inc.). These Terms and Conditions for use of Origin’s Standard Services (“Terms and Conditions”) constitute a contract between You, as a user, and GIGA when You use Origin’s standard provided sites, Services, and Products (“Services”). If You are a paid subscriber to Origin Products and/or Services please refer to the Terms and Conditions of Use of Your service Agreement.
Please read these Terms and Conditions carefully and contact us (legal@giga.build) if You have any questions or feedback. By accessing or using the Services, You agree to be bound by these Terms and Conditions and related Privacy Policies, accessible at: https://help.origin.build
1. Services
Access to certain Services are only available for use by users who enter into a binding contract with GIGA, and only in compliance with these Terms and Conditions and all applicable laws.
When You create an account, You must provide accurate information to use the Services, in particular, your email address. Failure to do so may result in suspension or termination of Your account.
We recommend that You use strong passwords to access Your account. You are responsible for safeguarding the password that You use to access the Services and for any activities or actions that occur when Your account is accessed with Your password. GIGA will not be liable for any loss or damage arising from the misuse of Your password.
The Services are optimized for use with the following browser configurations:
The Services may also work with other browser configurations, however We recommend that You use one of the above configurations when accessing the Services.
If You create an account on behalf of a company, organization, or other legal entity, then (a) ”You”, the user, includes yourself and that legal entity; jointly, and (b) You represent and warrant that You are authorized to bind the legal entity so it agrees to these Terms and Conditions as well.
Some of the Services may be software that is downloaded to your computer, phone, tablet, or other device. You agree that We may automatically upgrade those Services, and these Terms and Conditions will apply to such upgrades.
We may, without prior notice, change the Services, cease supply of the Services or features of the Services to You or other users generally, or create usage limits for the Services.
Subject to these Terms and Conditions and related Privacy Policies, We grant You a limited, non-exclusive, non-transferable, and revocable license to use the Services.
2. Your Content
2.1 Uploading Your Content.
GIGA allows You to upload content to the Services, including images, documents, comments, and other materials. Anything that You upload or otherwise make available while using the Services is considered “Your Content”. You retain all rights in, and are solely liable for the accuracy of Your Content that Your upload(s) to the Services. You agree, to the best of Your abilities, to keep Your Content accurate and current.
By uploading Your Content, You represent and warrant that You are the owner of such content, including any intellectual property rights in such content, or that You are authorized by the owner to use it, and that such content is accurate, not misleading, not illegal and does not contain subjective views that may be considered defamatory or disparaging of another person, product or service. If You are in doubt that any content You propose to upload complies with this Section, You shall not upload it.
You agree that GIGA shall have the right to edit, remove or block access to Your Content without notice for any reason, including content that GIGA believes, in its sole discretion, to breach these Terms and Conditions, related Privacy Policies or any applicable laws or regulations.
When You Publish Your Content on Origin, you agree that it may be viewed by any authenticated or unauthenticated Origin User. You also agree that Your published Content may be accessed by Integration Partners through Origin’s Export API Services in accordance with section 4 below.
You further agree to indemnify and hold harmless GIGA against any claims arising from Your Content uploaded by You in breach of these Terms and Conditions and/or applicable laws or regulations.
You further agree to indemnify and hold harmless GIGA against any claims arising from Your Content uploaded by You in breach of these Terms and Conditions and/or applicable laws or regulations.
2.2 How GIGA and other entities can access and use Your Content.
At Your sole discretion, You may publish Your Content to the Services. By publishing Your Content, You grant GIGA and other entities an irrevocable, non-exclusive, royalty-free, worldwide license to access use, store, display, Your Content solely for the purposes of operating, developing, providing and using the Services. GIGA may integrate the Services with third party software providers (“Integration Partner/s”). By default, Your account shall be opted-in to share Your Public Data with Integration Partners, at our sole discretion, as Connected and/or Disconnected Data. You may opt out of this default setting, at any time, within the Services. You may also revoke sharing Your Public Data with each Integration Partner the Services are connected to. Notwithstanding anything to the contrary, GIGA shall have the right collect and analyze data and other information relating to the provision, use and performance of various aspects of the Services and related systems and technologies (including, without limitation, information concerning Your Content and data derived therefrom), and GIGA will be free to (i) use such information and data to improve and enhance the Services and for other development, diagnostic and corrective purposes in connection with the Services and other GIGA offerings, and (ii) disclose such data solely in aggregate or other de-identified form in connection with its business. No rights or licenses are granted except as expressly set forth herein.
2.3 Your Feedback.
We value your feedback. Your feedback helps us to optimize the Services for your use. If You provide comments, ideas or other feedback, You agree that GIGA is free to use them without any restriction or compensation to You.
2.4 Termination and Deletion.
Where Your account is terminated, deactivated, blocked or You delete in whole or in part Your Content from the Services, We may nevertheless retain Your Content for a commercially reasonable period of time for backup, archival or audit purposes. Furthermore, GIGA, its users and Data Exchange Partners may retain copies of and continue to use, store, display, and/or re-post, any of Your Content that has been shared with Your consent, through the Services.
3. Security
The security of Your Content is a priority. While We work towards this goal, GIGA cannot guarantee that unauthorized third parties will not be able to breach the Services’ security measures. Please notify GIGA immediately if You become aware of any suspicious activity or any incident that compromises or constitutes unauthorized access to or use of your account.
4. API Services
4.1 Import API Services.
Access to Our Import API Services is only provided to users who are approved at Our discretion (“API Users”). API Users may be approved to use Our Import API Services to provide content to Origin (“Import API Users”), and/or Our Export API Services to use content from Origin (“Export API Users”). Prior to accessing to Our API Services, API Users must agree to the Terms and Conditions herein. We reserve the right, at our sole discretion, to disable or terminate the API Services provided to any API User who breaches the Terms and Conditions herein. API Users may access Our Import API Services and Export API Services (collectively, “API Services”). All API Service Users shall be provided with documentation to enable the use of Our API Services. All API Users are subject to usage limits as defined herein. We may publicly disclose Our relationship with any user of Our API Services.
Following the initial load, Origin API services will not allow the re-export, without authorization, of all content which is initially made available during the initial load. New and updated content which changes from Customer’s most recent synchronization will be available to Customer by using the MODIFIED SINCE Material Search service parameter (see documentation above).
The usage of Origin’s API services will be monitored.
To become an API User, contact us at: support@origin.build
Data Owners fully control their Entities. At their sole discretion, Data Owners determine which of their Entities are published, which of their published Entities are shared, with which Data Exchange Partners their published Entities are shared, and how their published Entities are shared. Data Owners may also export their Entities from Origin, to commonly used spreadsheet formats, at their sole discretion. Our API Services may be used according to the Terms and Conditions herein.
Data Owners may make their published Entities available to Data Exchange Partners using Connected Data services or Disconnected Data services.
Connected Data
Disconnected Data
Our Import API Services allow credentialed Data Owners to connect their Entities to Origin.
Accredited Data Owners may import their Entities into Origin by connecting to Our Import API Services. If Users of Our Import API Services are unable to connect their Entities to Our Import API Services, it is possible, at our sole discretion, to pursue alternative import methods. These alternative import methods shall be negotiated individually with each user of Our Import API Services and may incur fees. Whenever a Data Owner’s Origin account expires or is terminated, he/she will lose access to all of Our API Services. If a Data Owner’s Origin account is terminated he/she will have 15 days to export his/her Entities following termination.
Each day, users of Our Import API Services may create Entities without limit. If Your amount of daily updates significantly exceeds 20% of the total number of Your Entities, we reserve the right to immediately disable your import capacities, or throttle Your account until Your import capacities is reduced. We reserve the right to impose an appropriate fee commensurate with such excess usage. There are no limits to the number of Entities which are stored on Origin. There are limits to the total amount of storage which is allotted to each Company, and limits to the size of individual files that are uploaded to each Entity:
4.2 Data and Analytics We provide to Import API Users
We will provide Import API Users with bi-annual, aggregate feedback that may include the following:
A User’s personal information, including but not limited to names, titles, email addresses, and phone numbers will not be shared without his or her permission.
License subscriptions for additional usage data and analytics including, information specific to Your Company and aggregate geographical statistics, may be purchased at Your sole discretion.
4.3 Use and Sharing of Your Content
We reserve the right to use Your Content in the following ways:
4.4 Export API Services
Our Export API Services are provided to credentialed and whitelisted users. Published Entities received through our Export API Services are provided as Connected Data or Disconnected Data. Published Entities are made available to each Export Data User at the sole discretion of their Data Owners. Data Owners may opt to share their published Entities as Connected Data, or Disconnected Data, at their sole discretion. Only published Entities which have been shared by Data Owners shall be accessible through Our Export API Services.
4.5 Data and Analytics We provide to Export API Users
We will provide Export API Users with regular, aggregate feedback that may include the following:
4.6 Exporting Your Entities
At Your sole discretion, You may export Your Entities from Origin, including both public and private Entities. Each day, You may export 1,000 Your Entities. Please contact Our Support Team (support@origin.build) if increased export limits are needed.
4.7 Connected and/or Disconnected Data API Services
Credentialed Data Users who use Our Connected and/or Disconnected Data Services agree to be bound to the Terms and Conditions herein.
4.8 Connected and/or Disconnected Data Usage Limits
If the number of exported Entities significantly exceeds the average exported Entities (as determined solely by us) of other data partners, we reserve the right to immediately disable your export capacities, or throttle your account until Your export usage is reduced. We reserve the right to impose an appropriate Fee commensurate with such excess usage.
Contact us for data usage limits.
4.9 Restricted Uses
If You generate suspicious activity, We reserve the right to monitor Your transactions and bandwidth utilization to validate that Your usage of the Services is in compliance with the terms established in this Agreement. At Our sole discretion, We reserves the right to audit Your usage of the Services to validate that Your usage complies with the Terms and Conditions herein. The timing, scope, method and duration of each audit shall be determined at Our sole discretion. Each audit may be conducted without prior notice and without Your consent. Should an audit reveal Your usage of the Services is in breach with the Terms and Conditions herein, We may:
Connected and/or Disconnected Data Users are strictly prohibited from making copies, reusing, reformatting and redistributing any content received through Origin’s Connected and/or Disconnected Data services.
If You generate suspicious activity, We reserve the right to deploy queuing mechanisms to validate that Your usage of Our API Services is in compliance with the terms established in this Agreement. At Our sole discretion, We reserve the right to audit Your usage of Our Connected and/or Disconnected Data Services to validate that Your usage complies with the Terms and Conditions herein. The timing, scope, method and duration of each audit shall be determined at our sole discretion. Each audit may be conducted without prior notice and without Your consent. Should an audit reveal Your usage of Our Connected and/or Disconnected Data services is in breach with the Terms and Conditions herein, We will:
5. Copyright Policy
GIGA respects the intellectual property rights of others and expects users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable laws and are properly provided to GIGA. If You believe that Your Content has been copied in a way that constitutes copyright infringement, please contact us at: legal@giga.build
6. Third-Party Links
The Services may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by GIGA. We do not endorse or assume any responsibility for any such websites, information, content, materials, products, or services. If You access any third party website, service, or content through the Services, You do so at your own risk and You agree that GIGA will have no liability arising from your use of or access to any third-party website, service, or content.
7. Transparency and choice
7.1 Origin uses cookies.
The Services use cookies to give you the best, most relevant experience. Using The Services means you agree with the use of cookies. You may set Your browser to block all cookies, including cookies associated with The Services, or to indicate when a cookie is being set by us. You may also delete cookies which are already stored on your computer. However, remember that many of The Services may not work properly if You block or delete cookies.
7.2 About Cookies.
Cookies are files which contain a string of letters and numbers (“Identifier”) that is sent by a web server to a web browser and is stored by the receiving browser. The Identifier is provided to the server whenever the browser requests a page from the server. Web servers may use cookies to identify and track users as they use various website pages. Cookies may also identify users who return to a given website or website page.
Personal information that can identify an individual user are usually not contained in cookies, however; personal information that We store about You may be linked to the information obtained from and stored within cookies.
8. Disclaimers, Indemnity
The Services are provided from services located in Oregon and We give no representations or warranties that they are appropriate for use in other locations.
If You use the Services, You agree to indemnify and hold harmless GIGA and its officers, directors, employees, partners and agents, from and against any claims, suits, proceedings, disputes, demands, liabilities, damages, losses, costs and expenses, including, without limitation, reasonable legal and accounting fees (including costs of defense of claims, suits or proceedings brought by third parties), in any way related to (a) Your access to or use of the Services, (b) Your Content, or (c) Your breach of any of these Terms and Conditions, including without limitation liability for Your Content.
To the maximum extent permitted by applicable law, GIGA and its officers, directors, employees, partners and agents disclaim any warranties, express or implied, of merchantability, fitness for a particular purpose, or non-infringement. We make no warranty and disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security or reliability of the Service or any content thereon. GIGA will have no responsibility or liability for the deletion of, or the failure to store or to transmit, Your Content hosted by the Services. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from GIGA, its officers, employees or agents, or through our products, will create any warranty not expressly made herein.
To the maximum extent permitted by applicable law, GIGA and its officers, directors, employees, partners and agents will not be liable for any direct, indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services, including without limitation, any defamatory, offensive or illegal conduct of other users or third parties; (iii) any content obtained from the Services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not GIGA has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
9. Governing Law, Language and Legal Disputes
These Terms and Conditions and the use of the Services shall be governed by the applicable laws of Canada and its province of Ontario without regard to principles of the conflicts of laws.
These Terms and Conditions are in the English language and where they are translated into other languages, the translation shall be for reference only. If there is any inconsistency between the English version and translated versions, the English version shall prevail and no reference shall be made to any translated versions to interpret the English.
You and GIGA agree that any claim or dispute arising out of the use of the Services and the application of these Terms and Conditions shall be resolved in accordance with this section unless You and GIGA otherwise agree in writing. Any claim or dispute shall first be discussed between You and GIGA in good faith to achieve an amicable resolution.
If an amicable resolution cannot be reached within sixty (60) days of the date either You or GIGA first raised the claim or dispute in writing, either party may submit its claim or dispute to the exclusive jurisdiction of the courts of Ontario, Canada.
10. General Terms
GIGA reserves the right to determine the form and means of providing notifications to You, and You agree to receive legal notices electronically if We so choose. We may revise these Terms and Conditions from time to time and the most current version will be deemed the one published on GIGA’s commercial website at any relevant time. If a revision, in GIGA’s sole discretion, is material We will notify You. By continuing to access or use the Services after revisions become effective, You agree to be bound by the revised Terms and Conditions. If You do not agree to the published Terms and Conditions at any relevant time, please stop using the Services.
11. Term & Termination
This Agreement is effective from the date that You first access the Services or submit any information to GIGA, whichever is earlier, and shall remain effective until terminated in accordance with its terms. Certain violations of this Agreement, as determined by GIGA, may result in immediate termination of this Agreement, and/or Your access to and use of the Services, without prior notice. This Agreement will also terminate automatically if You fail to comply with any term or provision of this Agreement, with no cure period. Upon termination of this Agreement by either Party, Your right to use the Services shall immediately cease, and You shall destroy all copies of information that You have obtained from the Services, whether made under the terms of this Agreement or otherwise. All disclaimers, limitations of liability, indemnities, GIGA rights of ownership, and licenses to GIGA shall survive any termination, indefinitely.
We reserve the right at any time and from time to time to modify, discontinue, temporarily or permanently, the Services, or any part or portion thereof, with or without notice to You. You agree that We shall not be liable to You or to any third party for any modification, suspension or discontinuance of the Services, or any part or portion thereof. Nothing in this Agreement shall be construed to obligate GIGA to maintain and support the Services, or any part or portion thereof, during the term of this Agreement.
Last modified on April 5th, 2019
Privacy Policy
These Privacy Policy describe the enhanced policies and procedures of GIGABASE Inc. (hereafter “GIGA”, “GIGABASE” “Matter”, “Origin”, "RESET", "RESET Cloud", "RESET Build", “We” or “Us”) where collection, use and disclosure of your information is performed from and through (the “Site”), www.matterbuild.com/ or origin.build/#/ or reset.build (the “Application”), and The Services, applications, and other features or functionalities available on or through "GIGA", "MATTER", "ORIGIN" or all related sub-domains (collectively, “Your Content”).
GIGA is dedicated to protecting the privacy of Your Content. To achieve this goal, GIGA has adopted and enforces this updated version of its Privacy Policy to align with the General Data Protection Regulation (GDPR).
Whether You are a new or seasoned GIGA user, please carefully read the following. If You have any questions, this policy offers You contact information, below.
You can use The Services in many ways. You can search for information, communicate with other GIGA Users, create Your Content, or opt to share it. When You share your Content with us, for example by creating your account, We can continually improve our tools and services – to show You more relevant materials or projects, to help You connect with like-minded professionals or to make managing and sharing Your Content quicker and easier. As You use The Services, we want You to clearly understand how We may process Your Content and how You can manage and protect its privacy.
This Privacy Policy explains:
Information GIGA may collect
We collect information to provide better services to all of our users – from letting You choose whether to communicate in English, Chinese, French or German to more complex things like which materials You’ll find most useful or the brands which matter most to You.
We may collect information in two ways:
Your Content:
To sign up for an account, We’ll ask for information that may be personal (sometimes defined as Personally Identifiable Information or PII), like your name, email address, telephone number, job title, employer and location. You agree to provide valid and accurate information and have access to functionalities allowing you to update this information to keep it current.
Communications:
When You join GIGA, as permitted by applicable laws, You are specifically “opting in” in order to receive emails from Us about your account or about GIGA. You can manage your email and notification preferences in your account settings, but note that You cannot “opt out” of receiving certain administrative or legal notices from Us. If you do not want to receive these administrative or legal notices, You should NOT join GIGA or You should immediately close your account. If You exchange messages with others through the Site, in accordance with applicable laws, We may store them in order to process and deliver them, allow You to manage them, and investigate possible wrongdoing in connection with the Site. This is for your protection. GIGA may also enable You to connect, at your initiation, outside the Site and via the email address you provide to third-party providers of products and services who You wish to contact.
Information we collect through your use of The Services
GIGA may collect the following information when You use The Services:
Details on how You use The Services, such as your search requests;
How GIGA may use Your Content
We may use the information we collect from The Services to provide, maintain and improve them, to develop new ones, and to protect GIGA and other users. We may also use this information to offer content tailored uniquely for You.
We may also use this information in combination with certain automated features and processes. For instance, when communicating with You through distribution lists.
When You contact GIGA, we may keep a record of your communication to help troubleshoot and solve any issues You might be facing. We may use your email address to notify You about The Services, such as letting You know about upcoming changes or improvements.
We may use information collected from persistent and non-persistent cookies and other similar technologies to improve your overall user experience and the total quality of The Services. For example, by indicating your language preferences, we can deliver The Services in the language You prefer, each time you connect and without asking You for this preference every time. These are persistent information details kept by GIGA for the sole purpose of making your user experience more convivial and personal.
GIGA processes Your Content on servers in various locations around the world. We may process your personal information on a server located outside the country where You live or use The Services from. At all times, Your Content benefits from the same rigorous protection; notwithstanding its location.
Even though GIGA may process Your Content as described in this Privacy Policy, it will NEVER collect the following types of information:
Transparency and choice
The Services use a limited and documented set of persistent ‘cookies’ to give You the best, most relevant user experience. Non-persistent cookies are also used each time you connect to The Services but are automatically deleted when you disconnect from The Services. GIGA strongly recommends You always end a connection to The Services through the “Log Out” process. Closing a browser window does not automatically end your access to The Services. Following the authentication in Origin, the logged-in user is assigned a valid token for a duration of 10 hours. Once the token expires, users will be logged-out and will be requested to re-authenticate. Using The Services means You agree with this. You may set your browser to block all cookies, including cookies associated with The Services, or to indicate when a cookie is being set by Us. However, remember that many of The Services may not work properly if You deny these cookies from being set on your computer.
Subject Access Requests
You can always submit a request to GIGA to ask what information We collect and how We process it. This request should be sent to GIGA’s Data Protection Officer (see below for contact information). When You do, GIGA will provide You with the following information, within 30 days of your request and at no cost to You:
Information You share
The Services allow You to share Your Content with other users. Remember that when You share information publicly, it will be available to authenticated and non-authenticated users of Origin. The Services provide You with different options for sharing and removing Your Content. Please check your account settings for these options.
Accessing and updating your personal information
Whenever You use The Services, the goal is to provide You with access to Your Content. If that information is wrong, we strive to give You means to update it quickly or to delete it – unless we have to store that information for legitimate business or legal purposes. When updating Your Content, we may ask You certain questions to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical efforts or would constitute a reasonable risk to the privacy of users.
Where We will provide You with information access and update privileges, We will do so at no charge, except where it would require a disproportionate effort and We have agreed on specific fees with You. We strive to maintain The Services in a manner that protects Your Content from accidental or malicious destruction. Therefore, after You delete Your Content from The Services, We may not immediately delete residual copies from our active servers and may not remove Your Content from the backup systems but this residual information, as long as it is with GIGA, will continue to benefit from the same rigorous protection.
Information GIGA may share
We do not share Your Content unless any of the following circumstances apply:
If You are an employee of a GIGA customer, then your company’s account administrators will have access to your GIGA account information (including your email address and other relevant data). Your company’s account administrators may be able to:
We will share Your Content if We have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
We may share aggregated, non-personally identifying information publicly. Such information is NOT Your Content as it was ‘’sanitized’’ in a demonstrable way to remove any information that can identify you amongst users. For example, we may publicly share information to demonstrate trends about the general use of The Services.
If GIGA is involved in a merger, acquisition or assets sale, We will continue to ensure the privacy of Your Content and give affected users notice before Your Content is transferred or becomes subject to a different privacy policy.
More details on Third-Parties
GIGA wants You to better understand how it may share Your Content with third-parties we partner with and that may collect or access it. The first step for GIGA in reaching this goal is to let You know which third-parties are involved and what they are used for.
GIGA currently partners with:
GIGA will let You know, through future updates to this Privacy Policy, if We add new third-party partners and why each new partner is added.
Meet our Data Protection Officer!
Not all organizations have to designate a Data Protection Officer, but GIGA chose to. GIGA has appointed an internal data protection officer for You to contact if You have any questions or concerns about GIGA’s policies or practices.
To contact GIGA’s Data Protection Officer, please email: dataprotectionofficer@giga.build
Technical measures
GIGA deploys and enforces technical measures designed to protect Your Content, including:
Application
This Privacy Policy applies to The Services.
This Privacy Policy does NOT apply to services offered by other companies or individuals, including products or sites that may be linked to GIGA, or use a sub-domain of The Services. This Privacy Policy does NOT cover the information protection practices of other companies and organizations who advertise or upload contents on GIGA, and who may use persistent cookies.
Account Termination and Data Retention
You can terminate your account at any time. When You close your account, You will no longer provide ongoing or future data to GIGA. Your public profile will be deactivated. However, unless prohibited by applicable laws, postings or comments You provided to the Site associated with your public profile prior to closing your account, will remain public. We may retain information for the purposes authorized under this Privacy Policy unless prohibited by applicable laws.
Security
We follow generally accepted industry standards to protect Your Content, both during transmission and once We received it. However, no methods of transmission over the Internet or via mobile devices, or methods of electronic storage, is 100% secure – so We do not guarantee its security.
Enforcement
We regularly review our compliance with our Privacy Policy. This is done through GIGA’s Data Protection Officer. If We receive formal written complaints from You, We will contact You to follow up. We work with the appropriate regulatory authorities to resolve any complaints regarding Your Content that We can not resolve otherwise.
Changes
This Privacy Policy may change from time to time. Actually; it will! But at no time will We materially reduce Your rights under this Privacy Policy without your explicit, documented and informed consent. We will publish changes on this website and, if the changes are material, We will provide a more prominent notice (including, for certain services, email notifications). We will also keep prior versions of this Privacy Policy in an archive, for your review.
Contact
If You have questions or comments about this Privacy Policy, please contact GIGA’s Data Protection Officer (see above).
Last updated: September 19th, 2018.